Audio Assistant

A 2-way audio device that enables people to get in touch with someone outside their home and get help in case of an emergency.

Audio Assistant

A 2-way audio device that enables people to get in touch with someone outside their home and get help in case of an emergency.

Get in contact with people in need

The Audio Assistant allows a person in need to get in contact with people outside their home, for instance, an alarm central. The device acts as a Bluetooth speakerphone with additional features, making it suitable for home care and other safety solutions.

The Audio Assistant has a built-in panic button and two additional multi-purpose buttons. The button sends its status to the gateway via Bluetooth or Zigbee. Optionally, the Audio Assistant can be delivered with local voice control.

Key features:

  • Powered via an external power adapter with an optional battery backup (24 hours or 30 minutes speech)
  • Connects to the gateway via Zigbee (for control) and a Class 1 Bluetooth link (for audio), ensuring a range up to 10-25 meters indoor
  • Up to 3 Audio Assistants can be connected to one gateway
  • The voice link can be established in multiple ways
2 way audio device for care solutions

Alarm validation and announcements in care and security solutions

When an alarm is triggered in a person’s home, for example through pressing a panic button or the absence of activity detected by a sensor, an alarm can be sent to an alarm central.

With the help of the Audio Assistant, the alarm center can validate how urgently help is needed through voice connection.This way, care personnel are not alerted unnecessarily or an ambulance can be sent urgently if the patient needs help.

In security solutions, the Audio Assistant can be used to “listen” to what is going on in the building and to inform intruders that security services or police have been alerted. The assistant can also be used to make announcements such as: “Fire in the building, please leave.”

Noise-triggered alarms

The Audio Assistant can be configured to trigger an alarm if noise above a certain level is detected. This can be used, for instance, to surveil disabled people while sleeping.

When they get up at night and stumble or fall out of bed, a nurse is alerted. If a call is triggered, but no further noise is detected, the call can be cancelled.

Additional features: Alternative design and local voice control

You can customize the design of the Audio Assistant to include an additional button, replace the large panic button with a small one, or choose your own configuration based on the design examples.

The Audio Assistant can optionally be delivered with local voice control. The voice control includes a range of local commands, which are defined in the software for the device and programmed in production. They can be changed through an OTA software update. The device can handle two languages at the same time.

Voice command examples are: “Switch lights on”, “Switch alarm on”, “Lock door”, “Call nurse”, “Call daughter”, “Help me” etc.

Please note: These features are subject to a development fee (NRE fee) and a MOQ of 5000 devices.

Audio Assistant emergency alert

Want to test the Audio Assistant yourself?

Contact our sales department to order low quantities for test purposes.

Contact us


  • Dimensions: 105 x 105 x 29 mm / 4.13 x 4.13 x 1.14 inches
  • Color: White


  • Power supply: External adapter 5V DC, 0.7 Amp
  • Power Consumption: Typical: 0.08 W, Max: 0.8 W
  • Standard battery lifetime (optional battery backup): 24 hours

Radio - Bluetooth

  • Sensitivity: -95 dBm
  • Output power: +10 dBm (BT Class1)

Radio - Zigbee

  • Sensitivity: -100 dBm
  • Output power: +10 dBm (EU) and +19 dBm (US)


  • IP class: IP20
  • Operation temperature 0 to +40°C / 32 - 122°F
  • Relative humidity: 10% - 95%, non-condensing


  • Panic button for emergency calls
  • Voice:
    • 2-way voice, speaker
    • Frequency range 300 - 4000 Hz
  • Microphone:
    • Sensitivity: -40 dBV/Pa
    • Maximum sound pressure level: 82 dBm/1m
    • Actual microphone sensitivity and maximum sound pressure levels are auto-adjusted in relation to actual echo cancellation
  • Noise-triggered alarms:
    • Auto call level: configurable
  • Local voice control (optional, MOQ: 5000)
    • Recognition of 20 local voice commands in 2 languages


  • Wireless protocol:
    • Bluetooth 5.0 CVSD codec
    • Zigbee 3.0


  • Conforming to CE, FCC, IC, UL, RED, and RoHS directives, as well as EN safety standards

Discover how you can get interactive and easy-to-maintain digital manuals in your brand by downloading the brochure below.

Mads Mortensen, Sales Director
Mads Høy Mortensen
VP, Head of Global Sales

Interested in using our products for your IoT solution?

Send us your name, email address, and a couple of lines describing your project and the products you are interested in. We will then contact you to discuss your project and all the possibilities further.

By submitting this form, you comply with our privacy policy.